FAQS

Got questions? We’ve got answers.


Our Business


  • What are your business hours?

    We don't have any set business hours. Every project is different, and we are flexible enough to work around our client's schedules.

  • Where are you located?

    Our main office is located in Bluffton, but we serve the entire Lowcountry region of SC including Hilton Head, Bluffton, and Beaufort.

  • Are you licensed and insured?

    Of course! We work under the business name "Osprey Pipeworks LLC" and we are licensed, bonded and insured in the state of South Carolina.


The Process


  • How many people will be on the jobsite?

    For the initial foundation work, we will usually employ 2 or 3 workers. After that, you will have one dedicated employee to do the pipe installation and final fixture fitting.

  • Do you provide a warranty on your work?

    Yes! We provide a 1 year warranty on the work itself, including the material we provide. This includes the work on your fixtures, but not the fixture itself.

  • How long does it take?

    Our work is broken down into 3 phases. The first phase (foundation work) usually takes 2 days to complete. The second phase (piping) depends on the size of your building, but is almost always completed within a week. The last phase (fixtures) is also dependent on the size of the building, but is also typically completed in a few days to a week.

  • What if I have more questions?

    No problem! Call or text us at 843-298-2040 or email me at shea@ospreypipe.com

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